Warranty Policy
Our warranty policy is designed to give customers confidence when purchasing Japanese used engines, JDM transmissions, JDM parts, and related automotive components from Japan.
Built Around Trust, Quality & Customer Confidence
At JapaneseUsedCarEngines.com, we understand that buying a Japanese used engine or JDM transmission is an important investment. Our warranty policy helps customers understand what is covered, what is not covered, and how to request support if an issue occurs.
Because our products are used automotive components imported from Japan, warranty coverage may vary depending on the product type, condition, mileage, brand, and listing details. Customers should review product information carefully before completing an order.
Our team is always available to help with compatibility questions, order details, and warranty-related support.
Warranty Coverage Depends on the Product Purchased
Warranty terms may differ for engines, transmissions, exterior parts, interior parts, accessories, and complete vehicles. Any warranty period or specific coverage will be shown on the product page, invoice, or order confirmation where applicable.
What May Be Covered
Warranty coverage generally applies to qualifying products when they are installed correctly, used properly, and reported within the applicable warranty period.
JDM Engines
Eligible Japanese used engines may be covered against major internal mechanical defects, depending on product listing and order terms.
JDM Transmissions
Eligible transmissions may be covered against major internal operating issues when installed by a qualified technician.
Parts & Components
Selected JDM parts may be covered if they arrive damaged, incorrect, or materially different from the confirmed order details.
Warranty Terms & Conditions
Warranty Requirements
- Product must be installed by a qualified mechanic or professional workshop.
- All fluids, filters, seals, belts, and service parts should be replaced before use.
- Customer must keep installation records, receipts, and supporting documents.
- Any issue must be reported immediately before further use of the product.
Not Covered
- Improper installation, misuse, overheating, racing, tuning, or modification.
- Wear-and-tear parts such as belts, hoses, seals, gaskets, sensors, plugs, or filters.
- Labor costs, towing fees, rental vehicle costs, storage fees, customs fees, or downtime.
- Damage caused after delivery, incorrect fitment, or use outside manufacturer standards.
Shipping & Handling
Warranty decisions may require photos, videos, mechanic reports, and product inspection. Shipping costs related to warranty claims may vary depending on product type, destination, and claim outcome.
Used Product Notice
All Japanese used engines, transmissions, cars, and JDM parts are pre-owned unless clearly stated otherwise. Cosmetic marks, age-related wear, and minor external imperfections may be present.
How to Request Warranty Support
Contact Support
Email our team with your order number, product details, and a clear description of the issue.
Send Evidence
Provide photos, videos, mechanic notes, installation records, and any diagnostic information.
Review Process
Our team will review the information and may request further details before making a decision.
Resolution
If approved, the resolution may include repair support, replacement support, store credit, or other suitable action.
Need Warranty Support?
Contact our Japan-based team with your order information, product details, and supporting documents so we can review your request.
Email Warranty Support →