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Privacy Policy

This Privacy Policy explains how Japanese Used Car Engines collects, uses, protects, and manages customer information when you browse, contact us, or place an order through our website.

Policy Overview

Review how we handle your personal information, order details, website data, and communication records.

Last Updated

Privacy Policy for Japanese Used Car Engines

Japanese Used Car Engines is committed to protecting your privacy. This policy applies to information collected through our website, product inquiry process, checkout process, email communication, and customer support channels.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Data Collection

Information We Collect

We may collect information you provide directly when you browse products, contact our team, request support, or place an order.

  • Name, email address, phone number, billing address, and shipping address.
  • Vehicle details such as make, model, year, engine code, transmission type, and compatibility notes.
  • Order details, product selections, shipping destination, and customer service messages.
  • Technical information such as IP address, browser type, device type, referring pages, and website usage data.
Usage

How We Use Your Information

We use collected information to provide better service, process orders, confirm product compatibility, and improve the customer experience.

  • To process orders for Japanese used engines, JDM transmissions, JDM parts, and vehicles.
  • To confirm product availability, compatibility, and shipping details.
  • To provide customer support, warranty assistance, returns support, and order updates.
  • To improve website performance, product listings, customer communication, and security.
  • To comply with legal, customs, tax, fraud prevention, and business record requirements.
Checkout

Orders, Shipping & Payment Information

When you place an order, WooCommerce may collect billing, shipping, product, and checkout details required to complete your purchase.

Shipping prices are calculated at the cart and checkout page based on destination, product type, weight, and available delivery methods.

Payment details may be processed by third-party payment providers. We do not sell your payment information or use it for unrelated marketing purposes.

Website Tracking

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website functionality, remember cart activity, analyze website traffic, and improve the browsing experience.

  • Essential cookies help the cart, checkout, and account features work properly.
  • Analytics cookies may help us understand website traffic and page performance.
  • Marketing cookies may be used only where enabled through website tools or plugins.

You can adjust cookie settings through your browser. Disabling some cookies may affect website functionality.

Protection

How We Protect Your Information

We use reasonable technical, administrative, and security practices to help protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no online system is completely secure. Customers are encouraged to use secure networks, strong passwords, and accurate contact details when placing orders online.

Sharing

When We Share Information

We do not sell your personal information. We may share necessary information only with trusted parties who help us complete orders and provide services.

  • Shipping carriers, freight handlers, and logistics partners.
  • Payment processors and fraud prevention services.
  • Website hosting, email, analytics, and technical service providers.
  • Legal, customs, tax, or regulatory authorities when required.
Customer Rights

Your Privacy Rights

Depending on your location, you may have rights to access, update, correct, or request deletion of certain personal information we hold about you.

You may also request information about how your personal data is used or ask us to stop certain communications where applicable.

To make a privacy request, contact us using the details below.

Retention

How Long We Keep Information

We keep customer information only as long as necessary for order processing, customer support, business records, warranty support, returns, tax, legal, security, and compliance purposes.

Some order and transaction records may be retained for longer where required by law or business accounting obligations.

Contact

Privacy Contact Information

For privacy questions, data requests, or account-related concerns, please contact JapaneseUsedCarEngines.com using the information below.

Address 3-15-8 Minato Mirai, Nishi Ward, Yokohama, Kanagawa 220-0012, Japan

Have a Privacy Question?

Contact our Japan-based support team for questions about your account, order information, privacy rights, or data requests.

Contact Support →